Delivery and returns policy

Free delivery on all orders over £50 !!

Unless we have noted differently, all items are in stock and will be delivered within 2 to 3 working days. 


Product Guarantee and Returns:

We guarantee our products and services and stand by their safety and quality. If you are not satisfied with your purchase, we want to know! Please contact us so that we can make it right this time and do better next time!

Unused products can be returned within 28 days for a full refund as long as the package is in resalable condition. We will do our best to replace or exchange items that become defective within one year. (This does not apply to grow bulbs - they have a 6-month life cycle.)

When returning a product, please contact us first to confirm details. You can do this by emailing Include the reason you are returning the product. We need this for our records and to help us improve our service to you. We recommend getting a Certificate of Posting from the Post Office to insure the return in case it is lost.

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